PRIVACY POLICY AND TERMS OF SERVICE

1. Introduction

Howzy provides an online platform for listing and renting properties in Kenya. This Privacy Policy and Terms of Service outline how we collect, use, disclose, and protect your personal data and the terms of use for our services.

 

2. Collection of Personal Data

We may collect the following information:

• Full Name
• Contact details (phone number, email address)
• Payment information
• Government-issued identification
• Property details and rental history
• Browsing and transaction data on our platform

 

3. Use of Personal Data

We use your personal data to:

• Facilitate property listings and bookings
• Process payments securely
• Verify users and ensure safety
• Communicate with users regarding transactions and support
• Improve our platform and services
• Comply with legal obligations

 

4. Sharing of Data

We may share your data with:

• Payment processors and financial institutions
• Law enforcement agencies as required by Kenyan law
• Third-party service providers assisting with platform operations
• Property owners and tenants for transaction facilitation

 

5. Data Protection and Security

We implement security measures to protect your data, including encryption, access controls, and regular security audits. However, no online platform is entirely risk-free.

 

6. User Rights

Under the Kenyan Data Protection Act, 2019, you have the right to:

• Access your personal data
• Correct inaccuracies in your data
• Request deletion of your data
• Restrict processing of your data
• Object to data use for marketing purposes

 

7. Terms of Service

7.1. User Responsibilities

By using our platform, you agree to:

• Provide accurate and truthful information
• Comply with Kenyan rental laws and regulations
• Respect the rights and privacy of other users

 

7.2. Payments and Fees

• Rent payments are processed through our secure payment gateway.
• Service fees may apply to transactions and will be disclosed before payment.
• Late payments may attract penalties as per the rental agreement.

 

7.3. Dispute Resolution

Any disputes between users must be resolved amicably. If unresolved, disputes will be handled under Kenyan law and referred to arbitration where necessary.

 

7.4. Termination of Service

We reserve the right to suspend or terminate accounts that violate our policies or engage in fraudulent activities.

 

8. Updates to This Policy

We may update this policy periodically. Users will be notified of significant changes through email or platform notifications.

 

9. Contact Information

For inquiries or data requests, contact us at: Howzy

Email: info@howzy.africa

Phone:+ 254 777 664 715

 

By using our platform, you acknowledge that you have read and agreed to this Privacy Policy and Terms of Service.